Terms of Use

- Date: 8 March 2016

Truefie offers a service in the form of an online platform ( ‘’ Service ‘’) where users can book a photographer. By accessing the Website you agree to Terms of Use. Read this therefore carefully so you know what to expect and also read the privacy and cookie policy carefully if you want to know how Truefie takes care of your personal information.

To fully make use of the Service, you must first register. You will then have access to a personal account on the website and view the profiles and portfolios of Photographers. Truefie is mediator and not a party to the agreements concluded between Photographers and Users.


The terms written with capital letters in the Terms of Use have the following meaning.

1.1. Service: the provision and maintenance of the mediation service through an online platform that allows User to book a Photographer. 
1.2. Photographer: the natural or legal person, who offers photographic services through the Service. 
1.3. Photos: Photos and thereto related material resulting from the agreement between Photographer and User. 
1.4. Photoshoot: the photo shoot as booked by the User through the Service for the agreed date, time and place. 
1.5. User: any person who has registered via the electronic registration on the Website. 
1.6. Terms of Use: this document. 
1.7. Information: all information about the Photographer and his photographic services, including - but not limited to - information about available cameras, specialization, hourly rate and completed projects. 
1.8. Material: photos, etc. portfolio as uploaded and posted on the Website by photographer. 
1.9. Service costs: cost (25% of the total price) for the Service, which Truefie charges the photographer when a User books and pays for a photoshoot. 
1.10. Truefie: a trade name of Almost Paparazzi B.V., located at the Teerketelsteeg 1 in Amsterdam, registered with the Chamber of Commerce under number 57672873. 
1.11. Compensation: the amount due by User to Photographer for the use of his/her photographic services. 
1.12. Website: www.truefie.com or subdomains thereof, and other extensions. 


2.1. To use the Service, you must register first. Once your registration is completed, you can log in directly and use the Service.
2.2. UYou are solely responsible for the security of your account. You must protect your username and password from unauthorized persons. Truefie may assume that you are the one who is logged into your account, unless you have reported to Truefie that someone else has access to your account. 


3.1. Users can purchase vouchers on the website which are only exchangeable for services as indicated by the voucher. 
3.2. A voucher can be redeemed up to one (1) year from date of issue of the voucher. 
3.3. A voucher is not redeemable for cash or other services. 


4.1. If User books a Service with the Photographer, there is an agreement between Photographer and User. Truefie is only mediator and not a party to the agreements concluded between Photographers and Users. 
4.2. Truefie is not responsible for the defined services of photographer, the photographer is solely responsible. Truefie will however endeavor to ensure a complete Photographer profile including all relevant information in order to make the Service being offered as complete and clear as possible to the User. 
4.3. Truefie is not responsible for the (correct and complete) implementation of the agreement between Photographer and User. Photographer is responsible for his photographic services and to perform these services using sufficient care and professionalism. 
4.4. The agreement between User and Photographer ends when Photographer has fully implemented the agreed services. 


5.1. If the photographer cancels the Photoshoot the User is entitled to a refund of the fees and Services. 
5.2. User can cancel the Photoshoot up to 48 hours before the start of the photoshoot. In that case, User is entitled to a refund of the fee.
5.3. In the event that the User cancels the Photoshoot less than 48 hours before the start of the Photo Shoot, User shall only be entitled to a refund of 50% of the cost. 


6.1. Photographer will mention his hourly rate (including VAT) for his photographic services. 
6.2. To confirm the agreement between Photographer and the User, the User will pay the associated fee to Truefie, including VAT (if any) for selected payment costs through the payment methods offered on the Website. 
6.3. Depending on the selected payment methods, this may entail additional costs for the User. The Website clearly defines the payment methods and added costs. 
6.4. After paying the fee for the Service, the User will receive a booking confirmation by mail for the Photoshoot. 
6.5. Fees must proceed through the Service. Commission on Fees charged outside the Service will be billed additionally with administration costs of €9.95 
6.6. All prices listed on the website include VAT. 


7.1. Photographer shall ensure all photos are delivered to the User as soon as possible but no later than five working days. 
7.2. Photographer will deliver the photos in accordance with the Information and that with which he advertises in the Service. 
7.3. The User shall be entitled to a refund of the fee in case the Photographer does not provide the photos. 


8.1. The Service, its software and any information that is not owned by Photographer, are owned Truefie., which may not be copied or used in any way without written consent of Truefie. 
8.2. Photographers provide paying Users an exclusive, transferable, perpetual and unlimited right of usage for the photos shot during the Photoshoot.
8.3. User hereby grants Truefie a non-exclusive and transferable license to use the pictures for the promotion of Truefie Services, with the aim of attracting visitors to Truefie.com.


9.1. Photographer and Users of the website make their own arrangements regarding the execution of the photo services. Truefie is not considered to be a party in this transaction, but urges the parties to act carefully. Truefie accepts no liability for unlawful acts or accidents during the photoshoot. 


10.1. Truefie will endeavor to have its platform available for use, but offers no guarantees regarding the continuous availability. 
10.2. Truefie is entitled to temporarily decommission the Service or parts thereof for the purpose of maintenance, modification or improvement thereof. Truefie is not liable for compensation for damages in connection with such decommissioning.


11.1. User shall not perform any acts that undermine the operation and / or the purpose of the Service. User must refrain from any unauthorized use of the Service and will act and behave in accordance with what may be expected from a careful user. 
11.2. The User is not allowed to post links to other websites or personal pages in his or her profile. Truefie may remove such links at their own discretion. 


12.1. Truefie is not responsible for the behavior of users, nor of Photographers. 
12.2. Truefie will accept any complaints directly via its contact form and will assess each case individually based on its merits.  


13.1. The agreement that you close by registering on the Website Truefie starts when you first log on to the Web site, which will then run indefinitely.
13.2. After entering into the agreement with Truefie you can cancel it at any time by deleting your account. 
13.3. Truefie may terminate the agreement if have not logged in for a consecutive period of twelve (12) months. Truefie will send out a reminder email to the email address associated with your account prior to deleting your account.


14.1. Truefie may adjust these Terms of Use at any time. 


15.1. These conditions are subject to Dutch law. 
15.2. If any provision of these Terms of Use is found to be invalid, this will not affect the validity of the entire Terms of Use. The parties will in this case replace (a) new provision(s), to coincide with the applicable law. 
15.3. Truefie is entitled to transfer its rights and obligations under the agreement to a third party who takes over the service from her. 


Truefie (trade Almost Paparazzi B.V.) 
Teerketelsteeg 1 
1012TB Amsterdam 
Phone: +31 6 46 303833 
Email: support@truefie.com 
Chamber of Commerce registration number 57672873 
VAT number: 852684964 B 01